Privacy Policy

Overview

This policy explains how Eterna Films LLC collects and uses information when you visit this website or contact us through the message widget.

Information we collect

When you use the message widget, you may provide your name, phone number, inquiry content, wedding date, venue, location, service interests, and other wedding details you choose to share.

The embedded widget may also process technical information needed to load, secure, and operate the service, such as an IP address, browser or device information, and cookies or similar technologies. The exact technical data and cookies may depend on the widget configuration.

How we use information

We use the information you provide to respond to your inquiry, share requested pricing or availability information, and coordinate consultations and related confirmations or reminders.

Service providers and sharing

We use GoHighLevel/LeadConnector as a customer relationship management and communications service provider. It processes information on our behalf to operate the message widget, organize inquiries, and support our communications with you.

We do not share mobile information with third parties or affiliates for marketing or promotional purposes. We do not share SMS opt-in data or consent with third parties for their marketing. This does not prevent necessary processing by service providers acting on our behalf to provide the services described above.

Tracking

Eterna Films LLC has not added advertising pixels or site analytics to this website. The embedded LeadConnector widget may use cookies or similar technical tools as needed to operate its service.

Security and retention

We use reasonable administrative and technical measures intended to protect information. No online system can guarantee complete security.

We keep inquiry information only as long as reasonably necessary to respond, coordinate services, maintain business records, and meet applicable legal obligations. We do not promise a fixed retention period.

Your questions and requests

To ask about your information or request that we review, correct, or delete information we hold, email hello@eternafilms.co. We may need to verify your identity before completing a request.

Contact

Eterna Films LLC
427 Westminster Ave Apt 204
Los Angeles, California 90020
hello@eternafilms.co
+1 (323) 497-6036